Shipping policy

Thank you for shopping with barlae.

We are committed to delivering your order quickly and securely.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During launches, restocks, or high-volume periods, processing times may be slightly extended. We will notify customers of any significant delays.

We ship Australia-wide using tracked shipping services.

Estimated delivery times:

Delivery times are estimates and may vary depending on location and carrier delays.

International shipping options may be available at checkout.

Estimated delivery time: 7–21 business days, depending on destination.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Promotions offering free shipping will be clearly stated at the time of purchase.

Once your order has shipped, you will receive a confirmation email with tracking details.

Please allow up to 24 hours for tracking updates to appear.

Please ensure your shipping address is correct at checkout.

barlae is not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned due to incorrect address details, additional shipping fees may apply.

If your package is significantly delayed or appears lost, please contact us at:

We will work with the carrier to resolve the issue.

barlae is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.